OUR COMMITMENT TO PRIVACY
We strive to deliver warm welcomes, magic moments and fond farewells. We value your business and, most importantly, your loyalty. Your privacy is important to us. This Privacy Statement demonstrates Canyon Crest Country Club’s commitment to assuring a strong and meaningful relationship with our members and guests, and addresses questions about the type of personal information we collect, the third parties with whom we might share such information, and how you can review or change the personal information you provide to us.
This Privacy Statement applies to Canyon Crest Country Club and its affiliates only, and only to information provided to or collected by Canyon Crest Country Club and its affiliates (collectively “Club”) whether online through Canyon Crest Country Club web sites (collectively “Club Web Sites”), in person when you provide information to “Club or from third parties to whom you have provided information. We are not responsible for the privacy practices of any third parties, including but not limited to any unaffiliated web sites that you may have used to access a “Club Web Sites”. As used in this Statement, the term "Club" means Canyon Crest Country Club, Inc. We reserve the right to change this Privacy Statement at any time. When changes are made, the effective date will be updated to reflect the most recent date that the Privacy Statement has changed.
INFORMATION THAT WE COLLECT
In order to deliver an exceptional private club experience, to provide you with information about products and services, and to manage our business, we collect and maintain personal information about you. We collect personal information about you from many sources, including but not limited to, cookies, pixel tags, information you voluntarily provide in membership applications, Canyon Crest Country Club Website logins, online request forms, sweepstakes entries, surveys, and through your transactions with us. We also collect personal information about you from other sources, such as credit bureaus (when authorized to do so by you) and your internet web browser.
"Cookies" are small files that are stored on your computer and may be used to store your personal information. For example, we use "cookies" to (i) customize content specific to your interests, (ii) enable us to prevent us from duplicating advertisements to you and (iii) store your password so you do not have to re-enter it each time you use the Club Web Sites.
A "pixel tag" is a clear (transparent) image placed on a web page to collect information about the page view. We use pixel tags to aggregate web traffic information, such as the number of unique visitors, the top paths through the site, entry pages and exit pages. We do not use pixel tags to collect any personal information such as your name, age, phone number, address or email address from visitors and we do not maintain a database of individual browsing profiles.
The personal information we collect about you through these sources may include, but is not limited to name, physical and email addresses, telephone and fax numbers, credit card and debit card information, banking information, date of birth, gender, lifestyle information such as room or dining preferences, leisure activities, names and ages of children or family members, and other information either desirable to provide quality services to our members and guests or necessary to fulfill special requests (e.g., health conditions that require special room or dining accommodations, name of employer or emergency contact information). We may also collect information about you, such as your use of Club Web Sites, travel or club use habits, communication preferences, and aggregated data relative to your membership or use of Canyon Crest Country Clubs.
We use the personal information we collect to provide you with services, process reservations and other transactions that you request, to verify your status as a Club member, communicate information regarding club news and operations, personalize offerings and services, and for other business purposes such as to better understand customer needs, enhance relationships, make appropriate offers, or share information with select third parties we feel will be of interest to you. From time to time we may contract with other companies to provide co-sponsored or co-branded promotions, products and services and may share your information with our co-sponsor. For example, we may co-sponsor some sweepstakes or contests on our Web site with other companies or we may provide prizes for sweepstakes and contests sponsored by other companies. If you enter one of these sweepstakes or contests, we may share your personal information with our co-sponsor or the third-party sponsor. When you use a credit card to purchase goods or services, we may share your information with the credit card company and other companies involved in the authorization process. Use of shared information is subject to third parties' policies.
We rely on service providers to help us offer products and services, such as the delivery products and services, including but not limited to travel and hospitality packages, communicating news and delivering promotional materials via email and direct mail, processing credit card transactions, and administering sweepstakes and surveys.
During the course of our business we may also share aggregated demographic and statistical information that is not personally identifiable.
- We may also disclose an individual's personal information to:
a person who in our reasonable judgment is seeking the information as an agent of the individual;
- a company or individual employed by us to perform functions on its behalf, such as but not limited to research or data processing;
- another company or individual for the development, enhancement, marketing or provision of any of Club's products and services;
- an agent used by us to evaluate the individual's creditworthiness or to collect the individual's account;
- a credit reporting agency;
- in situations where sharing or disclosing your information is required in order to offer you products or services you desire (e.g., a vacation or membership package);
- a public authority or agent of a public authority, if in our reasonable judgment, it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information;
- another entity as part of a merger, a sale of assets or all or part of a business, or any other corporate change or re-organization; and/or
- a third party or parties, where the individual consents to such disclosure or disclosure is required or permitted by law.
We wish to provide you the ability to define and modify your mailing preferences, including the ability to unsubscribe, or “opt out,” from receiving marketing or promotional communications. If you would like to update your information, modify your communication preferences, or to stop receiving marketing communications from Canyon Crest Country Club in the future, you can contact your Member Relations Director or Membership Director of the Club in writing by email or postal mail. You may also follow the “opt-out” procedures outlined in the email communication you received. If you prefer, you may contact Club’s office by using the Contact Us form or mail your comments or concerns to:Canyon Crest Country Club, Inc., Attn: Privacy Statement, 975 Country Club Dr. Riverside, CA 92506. We will process your request as quickly as possible, but you may continue to receive additional promotional communications until your request is fully processed. Please allow up to 10 business days to process your opt-out request.
Despite your request to “opt out” of receiving promotional offers from us or from third parties, we may continue to communicate with you by email, letter or other means to provide general information regarding your Club from time to time.
Canyon Crest Country Club does not wish to receive personally identifiable information directly from minors; however, we cannot always determine the age of persons who access and use Club Web Site(s). If a minor (as defined by applicable law) provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed and to unsubscribe the minor from future Club marketing communications.
THIRD PARTY LINKS
Club Web Site(s) may list or link to third party products or services. We do not have any control over the quality, safety or legality of the items advertised, the truth or accuracy of the listings, the ability of suppliers to sell items or the ability of buyers to buy items. For these reasons, we cannot ensure that a buyer or supplier will actually complete a transaction. We will not be a party to any transactions between you and such third parties and any correspondence concerning such transactions should be conducted between you and the third party.
SPECIAL NOTIFICATION TO CALIFORNIA RESIDNETS
Privacy Rights for California Residents
Right to Removal of Posted Information--California Minors
If you are under 18 years of age, reside in California, and have a registered account with the Club, you have the right to request removal of unwanted information that you publicly post on the Service. To request removal of such information, you can contact Canyon Crest Country Club as provided below. Upon receiving such a request, Canyon Crest Country Club will make sure that the information is not publicly available on the Service, but the information may not be completely or comprehensively removed from our systems and databases.
HOW TO CONTACT US
Canyon Crest Country Club, Inc
975 Country Club Dr.
Riverside, CA 92506